BPO Solutions Group, Tijuana

With a backbone of management in the United States and over seven years in the competitive market, BPO Solutions Group employs a staff of over 150 educated professionals in Tijuana, Mexico. By establishing an effective operational sales atmosphere, we successfully increase operational efficiencies for our partners, while decreasing how much it costs to provide the same services in the US.

BPO Solutions Group evoked in June 2015. During this process, we realized that there’s a huge opportunity to change the culture in the Call Center World in Tijuana. So, for the past years our co-founders and director we’re able to create employment with a wage that is significantly higher than what most call centers offer. They also shared and believed the same concepts and visions such as developing “Professionals” and not agents. A stressful free environment and a place where you look forward to attending instead of avoiding. BPO initiated with 2 professionals and now has 150 and counting.

By establishing an effective operational atmosphere, we successfully increase operational efficiencies for our partners while decreasing how much it costs to provide the same services in the US.